Privacy Policy

Last updated: 20.8.2022

The provider of the outpsacegame.com website and its subdomains (hereinafter the "Website") is Kateřina Ottová, Jakubské Náměstí 6, Brno 60200, Czech Republic, Company ID:87643871, osoba podnikající podle práva České republiky (hereinafter the "Provider").

We, the Provider of the Website, are the data controller within the meaning of Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (hereinafter the "GDPR").

This Privacy Policy describes how we, as the Provider, collect, use, process and disclose your information, including personal data, in connection with your access to and use of the Website. We process personal data only in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

Personal data means any information that tells us something about you or that we can associate with you. We process the following categories of information:

1.1 INFORMATION YOU PROVIDE TO US

We collect personal data received from you when you use the Website, including personal data you provide when you play Outspace, inquire about or request our services, register to use and/or use any of our services, and when you communicate with us by email, through the Website or portal, or by other electronic means.

This information may include:

  • User name, including first and last name
  • Gender
  • Date of birth
  • Email address
  • Billing address
  • Username
  • Password
  • Photograph
  • Nationality and country of residence, etc.

1.2 INFORMATION WE COLLECT AUTOMATICALLY FROM YOUR USE OF THE WEBSITE

We collect information about the services you use and how you use them, for example when you watch a video on the Website, visit websites that use our advertising services, or view and interact with our advertisements and content. This information includes:

  • Device information.

    We collect information about a specific device, such as IP address, access dates and times, hardware and software information, device information and cookie data.

  • Geolocation information.

    We collect information about your approximate location determined from data such as your IP address.

  • Usage information.

    We collect information about your interactions with the Website.

  • Cookies and similar technologies.

    We use cookies and other similar technologies such as web beacons, pixels and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Website or engage other entities to track your behaviour on our behalf. More information about our use of these technologies is available in our Cookie Policy.

  • Payment transaction information.

    We collect information relating to your payment transactions through the payment platform, including the payment instrument used, date and time, payment amount, payment instrument expiry date and billing postal code, PayPal email address, IBAN information, your address and other related transaction data.

1.3 INFORMATION WE RECEIVE FROM THIRD PARTIES

We may collect information, including personal data, that other users provide about you when they use the Website, or obtain information from other sources and combine it with information we collect through the Website. We do not control, supervise or take responsibility for how third parties providing your information process your personal data, and any requests for information about their disclosure of your personal data to us should be directed to those third parties.

1.4 OTHER SOURCES

To the extent permitted by applicable law, we may obtain additional information about you, such as demographic data or fraud-detection information, and combine it with information we already hold about you.

2. HOW WE USE THE INFORMATION WE COLLECT

We use, store and process information about you, including personal data, to provide, understand, improve and develop the Website, protect us and our users, and comply with our legal obligations.

2.1 PROVIDING, IMPROVING AND DEVELOPING THE WEBSITE.

  • Enable you to access and use the Website.
  • Enable you to communicate with other users.
  • Operate, protect, improve and optimise the Website, for example by carrying out analyses and research.
  • Provide customer service.
  • Send you service or support messages, updates, security alerts and account notifications.
  • To operate, protect, improve and optimise the Website and to personalise and tailor your experience (for example by making suggestions or ranking search results), we carry out profiling based on your interactions with the Website and other content you submit to the Website.
  • We process this information because it is necessary for the proper performance of our contract with you and because of our legitimate interest in improving the Website and our users’ experience with it, where appropriate with your consent.

2.2 PROTECTING US AND OUR USERS AND COMPLYING WITH LEGAL OBLIGATIONS

  • Detecting and preventing fraud, spam, abuse, security incidents, cheating, botting and other harmful activities.
  • Conduct security investigations and risk assessments.
  • Comply with our legal obligations.
  • Resolve any disputes with our users and enforce our agreements with third parties.
  • Enforce our terms and conditions and other policies.
  • We process this information based on our legitimate interest in protecting the Website or pursuing a third party and in complying with applicable laws.

2.3 PROVIDING, CUSTOMISING, MEASURING AND IMPROVING OUR ADVERTISING AND MARKETING.

Send you promotional messages, marketing, advertising and other information that may be of interest to you based on your preferences, including information about the Website.

Customise, measure and improve our advertising based on your characteristics and preferences, based on information you provide to us, your interactions with the Website, information obtained from third parties and your search and reservation history, so that we can send you promotional messages, marketing, advertising and other information that may be of interest to you.

We will process your personal data for the purposes set out in this section based on our legitimate interest in carrying out marketing activities so that we can offer you products or services that may be of interest to you and, where appropriate, with your consent. You can opt out of marketing communications from us by following the unsubscribe instructions contained in our marketing communications or by changing the notification settings in your account.

3. COOKIE POLICY AND GOOGLE ANALYTICS

3.1 WE USE COOKIES TO COLLECT INFORMATION ABOUT HOW THE WEBSITE IS USED.

Cookies are text files stored by the browser in the memory of a user device when visiting our Website. Our Website uses session cookies and persistent cookies:

Session cookies expire at the end of the browser session. They allow us only to collect and link user actions during that browser session and are deleted when the browser is closed or the user logs out.

Persistent cookies remain after the browser session and are stored for a predefined period. We use persistent cookies for the following information and purposes:

  • Identifying a registered user
  • Retaining the selected language
  • Retaining certain search preferences
  • Storing favourites of unregistered users
  • Storing video player preferences
  • Displaying advertisements
  • Maintaining statistics relating to page loading speed.

You can disable cookies in your browser settings. Please refer to the specific information for the browser you use to visit our Website. Details on how to control and/or delete cookies are available at aboutcookies.org. If cookies are disabled, you may not be able to use all features and services of the Website.

3.2 WE USE GOOGLE ANALYTICS

We use a web analytics service provided by Google, Inc. (hereinafter "Google"), which uses third-party cookies that enable Google to analyse the use of the Website. Information obtained through cookies about the use of this Website is transferred to a Google server in North America.

Google uses this information on our behalf to evaluate use of the Website, compile reports on Website activity and provide other services related to the Website.

Google Analytics operates under the following terms:

  • http://www.google.com/analytics/terms/gb.html
  • http://www.google.com/intl/en/analytics/learn/privacy.html
  • http://www.google.com/intl/en/policies/privacy

You can prevent Google from collecting and processing data about your use of the Website, including your IP address, by installing the browser add-on available at https://tools.google.com/dlpage/gaoptout.

4. SECURITY

We assure you that all data is stored in a secure environment. We protect personal data using appropriate safeguards and measures, in particular:

  • We encrypt our services using SSL.
  • We use firewalls to protect your information.
  • We review our information collection, storage and processing practices, including physical security measures, to protect against unauthorised access to systems.
  • We restrict access to personal data to employees, contractors and representatives who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.
  • If you know or have reason to believe that your account login credentials have been lost, stolen, misused or otherwise compromised, or in the event of actual or suspected unauthorised use of your account, contact us as instructed in the Contact Us section below.

5. YOUR RIGHTS

You may exercise any of the rights described in this section by adjusting your user account settings and, if this is not possible, by contacting us at the address stated above. Please note that we will ask you to verify your identity before taking further action on your request. If we cannot identify you, we will not be able to act on your request.

5.1 MANAGING YOUR DATA

You can access and update some of your information through your account settings. You are responsible for keeping your personal data up to date.

5.2 CORRECTION OF INACCURATE AND INCOMPLETE INFORMATION.

You have the right to ask us to correct inaccurate or incomplete personal data concerning you that you cannot update yourself within your account.

5.3 ACCESS TO DATA AND DATA PORTABILITY

You have the right to request copies of your personal data that we hold. You also have the right to request copies of personal data you have provided to us in a structured, commonly used and machine-readable format and/or ask us to transfer that data to another service provider, where technically feasible.

5.4 DATA RETENTION AND DELETION.

We generally retain your personal data for as long as necessary to perform the contract between you and us, protect our legitimate interest or the legitimate interest of a third party, and comply with our legal obligations.

5.5 WITHDRAWAL OF CONSENT AND RESTRICTION OF PROCESSING.

If you have given us consent to process your personal data, you may withdraw it at any time.

5.6 OBJECTIONS TO PROCESSING

You have the right to ask us not to process your personal data for certain specific purposes, including profiling, where such processing is based on legitimate interests. If you object to such processing, we will no longer process your personal data for those purposes unless we demonstrate compelling legitimate grounds for such processing or such processing is necessary for the establishment, exercise or defence of legal claims.

5.7 LODGING COMPLAINTS.

You have the right to lodge a complaint about the processing of your data with the competent data protection authority, for example the Czech Office for Personal Data Protection.

6. GLOBAL OPERATIONS

If we transfer, store and process your personal data outside the EEA, we ensure that appropriate safeguards are in place to provide an adequate level of data protection. We rely on EU standard contractual clauses.

We share certain data within our company and with the following groups of recipients:

  • Government authorities
  • Third-party service providers
  • Financial institutions
  • Data storage system providers
  • IT service providers
  • Service providers necessary for our activities, including administration, archiving, legal advice, debt management, etc.

7. CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will publish the revised Privacy Policy on the Website and update the "Last updated" date at the top of this Privacy Policy. If you do not agree with the revised Privacy Policy, you may cancel your account. If you do not cancel your account before the effective date of the revised Privacy Policy, your continued access to or use of the Website will be subject to the revised Privacy Policy.

CONTACT US

You can contact us at support@outspacegame.com

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